FAQs

What makes your soaps and skincare different?
Our products are handmade in small batches in Rosharon, Texas, using natural ingredients like aloe vera, goat's milk, botanical oils, and shea butter. We source many of our ingredients from certified-organic suppliers, and all of our products are cruelty-free.

Are your products suitable for all skin types?
Our products are formulated for a wide range of skin types, including sensitive skin. Because natural ingredients and fragrance can affect people differently, we recommend a patch test before first use.

How do I choose the right products for my skin?
Reach out to us anytime. We're happy to recommend products based on your skin type and goals.

Can I use your Vitamin C serum, Hyaluronic serum, and lotions together?
Yes! Our Luminous C Serum helps skin look brighter and more even, while our Hyaluronic Radiance Serum provides intense hydration. Layer the serums, then follow with a moisturizer to lock in moisture.

Are your products safe if I have allergies?
Please check the ingredient list for any ingredient you react to, and patch test before regular use. Some products contain essential oils and fragrance oils. Contact us anytime for full ingredient details.

How long before I see results?
Results vary from person to person. Some customers notice a difference within a few weeks, while others take longer. Consistent use gives the best results.

Do you ship internationally?
Yes. Shipping options and delivery times for your location are shown at checkout.

How can I hear about new products and promotions?
Subscribe to our newsletter at the bottom of any page – new subscribers get 10% off their first order with code WELCOME10. You can also follow us on Instagram @mystical.skincare and Facebook @mysticalspaandskincare.

Have another question? Contact us – we're here to help!