Refund Policy

Damages and Issues

Please inspect your order when it arrives. If an item is defective, damaged, or you received the wrong item, contact us right away so we can make it right. Your satisfaction is our priority.

Sale Items and Gift Cards

Sale items and gift cards are final sale and non-refundable.

Refunds, Exchanges, and Returns

Because our products are handmade personal care items, we do not accept refunds, exchanges, or returns. If you have any problem with your order, please contact us and our team will help.

Thank you for choosing Mystical Skincare.