Damages and Issues:

Upon receiving your order, we kindly ask you to inspect the items carefully. If you find that your purchase is defective, damaged, or if you have received the wrong item, please contact us immediately. We are here to assist you, and your satisfaction is our priority. Reach out to us promptly so that we can assess the issue and take the necessary steps to rectify it.

Sale Items and Gift Cards:

Please note that we are unable to process returns for sale items or gift cards. All sales of these items are final and non-refundable.

Refunds, Exchanges, and Returns:

Regrettably, we do not offer refunds, exchanges, or returns for our organic skincare products. However, if you encounter any problems with your order, do not hesitate to get in touch with us. Our dedicated customer support team is available to help address any concerns you may have.

Thank you for choosing our organic skincare products. We appreciate your understanding and cooperation.

MYSTICAL SKINCARE